Shipping Policy


CSS by beKReativ Designs ships same or next business day via UPS or USPS. We reserve the right to "upgrade" your shipping based on the current shipping speeds we are shown when processing your order.

Craft Sign Supply by beKReativ Designs ships to the United States and Canada.

Our average shipping time from leaving Craft Sign Supply to arrival at specified shipping location is approximately 5-7 business days depending on location we are shipping to and shipping carrier customer chooses.

Customers can choose between USPS and UPS. Shipping rates are calculated based on weight and size of each package.


Tax duties 

The customer is responsible for all duties and taxes imposed on the package at customs, these charges are controlled by your country, and Craft Sign Supply by beKReativ Designs, LLC has no way to mitigate these.

  1. Tax/duty is to be paid by the customer as per their country's policy, we are not liable for any tax/duty incurred in customer's destination country.

  2. If the item is returned back to us due to non-acceptance by the customer, we will deduct any tax/duty/shipping we paid upon receiving the returned item and refund the remaining amount.

  3. If the customer refuses to accept the parcel because of tax problems, and the item is returned to us, we will deduct any tax/duty/shipping we paid upon receiving the returned item and refund the remaining amount.


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 

Additional non-returnable items: 
- Gift cards 
- Downloadable software products 
- Some health and personal care items 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
- Book with obvious signs of use 
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery


To return your product, you should mail your product to: P.O. BOX 814, LOVEJOY GA 30238, United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.